Introduction : great men, not so great decisions
pt. 1. Stories about the participative problem-solving process. NASA STS-119 : should we launch?
WGB Homes : how can we sell this house?
McKinsey & Company : should we recruit from a different pool of talent?
pt. 2. Stories about the opportunities of technology and analytics. Partners HealthCare System : how should we treat this patient?
Cognizant : how will all these daily decisions get made?
Charlotte-Mecklenburg Schools : how can we improve student performance?
pt. 3. Stories about the power of culture. Ancient Athenians : how can we defend against life-or-death invasion?
Mabel Yu and The Vanguard Group : should we recommend this bond to investors?
EMC : how can we cut our costs in tough times?
pt. 4. Stories about leaders setting the right context. Media General : should we restructure for a new strategy?
The Wallace Foundation : how can we focus a strategy for more mission impact?
Tweezerman : should we take the business to the next level of growth?
Conclusion : final reflections and some implications for tomorrow's leaders.
