Theoretical approaches to and sociocultural perspectives in crisis communication / Cornelius B. Pratt
The phases of crisis communication / Amiso M. George
Social media stoke a political revolution in Egypt / Olugbenga C. Ayeni
Wooing tourists back after a civil strife : the Kenyan example / Bitrus P. Gwamna
Crisis in Nigeria's banking and financial industry : government actions reassure skittish, jittery publics / Wole Adamolekun, Kunle Ogedengbe and Cornelius B. Pratt
Hotspot : South Durban basin, south Africa-the Engen Oil Refinery explosion / Chris Skinner
China : China's Sanlu's infant formula proves fatal / Weidan Cao
China & France : olympic torch protests in France, reactions in China : farrefour learns about international crises / W. Timothy Coombs
Corporate fraud in India : satyam in the spotlight / Monika Vij
A triple disaster in one fell swoop : rethinking crisis communication in Japan after March 11 / Isaac A. Blankson, Sorin Nastasia and Min Liu
Delays, denials, recalls and apologies : fixing the dent in Toyota's image / Amiso M. George
Bringing the government down : managing Thailand's political crisis / Cornelius B. Pratt and Ronald Lee Carr
Victoria burning : confronting the 2009 catastrophic bushfires in Australia / Christopher Galloway and Kwamena Kwansah-Aidoo
"Climategate" : UK climate researchers' emails casts doubt on scientific support for global warming / Doug A. Newsom
Eurovision 2010 : a security breach endangers Europe's largest TV show / Alfonso González-Herrero
An exceptional fraud at société générale / Thierry Libaert
The love parade in Duisburg : lessons from a tragic blame game / Andreas Schwarz
Turnaround in Russia : crisis communication campaign during the 2008 war in south Ossetia / Alexander G. Nikolaev
Iran's twitter revolution from a publics relations standpoint / Chiara Valentini and Dean Kruckeberg
Risk perception and change management : strategic efforts to restore Lebanon's tourism sector / Ali Kanso, Joseph Ajami and Abdul Karim Sinno
Rosarito beach : mediated reality and the rebranding of a Mexican border city / Robert Brown
No walruses in the Gulf : BP's need for effective issues management / Ashli Quesinberry Stokes
The 2010 Chilean mining accident : the triumph of transparency and calm leadership / Emmanuel C. Alozie
"Nothing will be the same; everything will be better" : floods in Colombia's atlantico state / Jaime S. Gomez and Soledad Leal
Tying it all together : social media and revolution
Crisis and Kairos : social media activists exploit timing to support anti-government protests / Jacqueline Lambiase.
