Conflict 101 ; It's nothing new!: a history of conflict in higher education / Susan A. Holton From collegiality to confrontation : faculty-to-faculty conflicts / Raymond R. Leal "Can't we settle this?" : student conflicts in higher education and options for resolution / Jacqueline Gibson Department chairs under siege : resolving the web of conflict / Walter H. Gmelch Can't live with them, can't live without them : faculty and administrators in conflict / Susan A. Holton, Gerald Phillips From conflict to accord : collective bargaining at the academy / Frank R. Annunziato Institutional conflict / Allan W. Ostar Town and gown : forum for conflict and consensus betwen universities and communities / Wallace Warfield
Conflict management in higher education : a review of current approaches / William C. Warters
the answers! : how to deal with conflict in higher education ; Where do we go from here? / Susan A. Holton
Appendix : Conflict management programs in the United States and Canada.
