Forward; Overview; Changes in the nature of work; What can governments do?; Organization of this study; 1. The changing nature of work; Technology generates jobs; How work is changing; A simple model of changing work; 2. The changing nature of firms; Superstar firms; Competitive markets; Tax avoidance; 3. Building human capital; Why governments should get involved; Why measurement helps; The human capital project; 4. Lifelong learning; Learning in early childhood; Tertiary education; Adult learning outside the workplace; 5. Returns to work; Informality Working women; Working in agriculture; 6. Strengthening social protection; Social assistance; Social insurance; Labor regulation; 7. Ideas for social inclusion; A global "New Deal"; Creating a new social contract; Financing social inclusion.
